Frequently Asked
Questions (FAQs)
Below is a list of the questions most frequently asked by our site visitors and
subscribers. To find FAQs pertaining to a specific newsletter, please use the
drop-down menu. If you are unable to find the answer to your question, please visit our Contact Us
page to send us an email regarding your question.
Subscription Questions
How do I subscribe or unsubscribe to
StreetAuthority's newsletters?
Miscellaneous Questions
How
can I opt out of promotional emails?
Will StreetAuthority offer additional features in the
future?
Will you share my email address with anyone else?
Technical Problems
How do I report an error message or broken link?
Find a bug or technical problem we should know about?
Advertising Opportunities
I am interested in advertising with StreetAuthority, are spaces available?
Business Development
I am interested in partnering with StreetAuthority, what should
I do?
Contact
Us
My question was not answered above, how can I
contact StreetAuthority?
Account
Help
Why won't my username and password work?
Please make sure that you type in your username/password EXACTLY as
you entered them when you established your account with us. If you've
forgotten or are unsure of your user information, then please click
here to have that information sent to you via email.
Also, our database is set up to terminate web site
access for all free trials after their trial period, so if your
trial has expired, then this explains why you can no longer access
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Why can't I access your members-only content?
If you're a new visitor to our web site...
Please note that our members-only web site content is available ONLY
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investing publications. To establish a new account, all you need to do is sign
up for one of our various free or paid newsletters. To view our
subscription options, please click here.)
If you've already signed up for one of our
newsletters...
Please note that all of
our newsletters are separate from one another. Your username/password will ONLY give you access to the members-only content associated
with the particular newsletter(s)
you've subscribed to.
For example, if you've
ONLY subscribed to High-Yield Investing, then you will only have
access to High-Yield Investing web site
content. (If you're confused about the difference between
all of our publications, then please visit our subscribe
page.)
To view a listing of all newsletters you're
subscribed to, please click
here.
How can I recover my lost password or username?
If you forget either your password or your username, please visit our Lost
Password page. There you will be asked to enter in the email address or username
associated with your account. If either of these items matches the information
in our database, then we will immediately send you an email with your username and password. If the information you enter does not match
the information in our database, or if you continue to have trouble, please contact
us so we can assist you.
Can more than one person use my username and password?
No. StreetAuthority is a personal license. It gives access only to the
individual subscriber. Group subscription rates are available for
companies, investment clubs or other such groups. You can inquire about
these rates by contacting us.
How do I change my password, email address, or contact
information?
To change your email address or contact information, please visit our "My
Account" Page. From that page you can change any of your personal
information in our database. You cannot, however, change your username.
Must I have two separate accounts to access StreetAuthority from work
and from home?
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access our site from different computers simultaneously. We have systems in
place to monitor this, and we reserve the right to terminate any and all
accounts that violate this policy.
Subscription Questions
How do I subscribe or unsubscribe to StreetAuthority's newsletters?
We currently offer several
different newsletters . . .
Premium
Newsletters
( * Paid Subscription Required) |
Market Advisor
Half-Priced Stocks
High-Yield
Investing
The ETF Authority
High-Yield International |
|
|
Free
Newsletters
( * 100% Complimentary) |
Investor
Update
Global Dividend Opportunities
|
|
Please note that a
subscription to one newsletter will not provide you with access to newsletters
and members-only materials associated with any other newsletter.
|
Premium
Newsletters
(Paid
Subscription Required)
|
|
To subscribe to our premium, long-term oriented StreetAuthority Market
Advisor investing service, please click here.
If you have already signed up for our Market Advisor newsletter and would
like to cancel your subscription, please visit our My
Account page to manage your subscription options.
To subscribe to our premium, value-oriented Half-Priced Stocks investing service, please
click here.
If you have already signed up for our Half-Priced Stocks newsletter and would
like to cancel your subscription, please visit our My
Account page to manage your subscription options.
To subscribe to our premium income-oriented newsletter, High-Yield
Investing, please click here. If you have
already signed up for our High-Yield Investing newsletter and would like
to cancel your subscription, please visit our My
Account page to manage your subscription options.
To subscribe to our premium exchange-traded funds (ETF) newsletter, The
ETF Authority, please click here. If you have
already signed up for our ETF Authority newsletter and would like
to cancel your subscription, please visit our My
Account page to manage your subscription options.
To subscribe to our premium international income investing advisory, High-Yield
International, please click here. If you have
already signed up for our High-Yield International newsletter and would like
to cancel your subscription, please visit our My
Account page to manage your subscription options.
|
|
Free
Newsletters
(100%
Complimentary)
|
|
To subscribe to our free, weekly Investor Update
newsletter, please click
here. If you have already signed up for our Investor Update
newsletter and would like to cancel your subscription, please visit our My
Account page to manage your subscription options.
To subscribe to our free, weekly income
investing service -- Global Dividend Opportunities -- please click
here. If you have already signed up for our Global Dividend Opportunities
newsletter and would like to cancel your subscription, please visit our My
Account page to manage your subscription options.
|
Miscellaneous Questions
How can I opt out of
promotional emails?
Periodically, we send our
subscribers promotional emails for products we think could be of use. If you
wish to no longer receive these emails, then you can use the opt-out link found
at the bottom of any mailing we send. If you prefer, you can also log-in to your
account, click on "My Account" near the top of the page, and uncheck
the appropriate box under the "Account Preferences" section.
Will StreetAuthority offer additional features in the future?
Yes. We are continuously working to improve our site and services based on feedback
from our valued subscribers. If you have any suggestions for new
products/services that we should offer, or if you have an idea of how we might
improve our existing services, then please do not hesitate to contact
us.
Will you share my email address with anyone else?
No. Your privacy is important to us. When you submit your email
address to StreetAuthority, you can rest assured that we will not share or sell
that information to any third party. Although we may send you news and/or
special offers from our special partners, we will only send you that information
if you opt-in to receive it. Again, we will never transfer your personal
information to anyone else, and you are always free to opt-out of our special
mailings at any time. For more information, or to see the specifics of our
privacy policy, please click here.
Technical Problems
How do I report an error message or broken link?
Send an email message with a copy of the link or the message by using the form
on our contact us page.
Find a bug or technical problem we should know about?
Please let us know about it by contacting us.
Advertising Opportunities
I am interested in advertising with StreetAuthority, are spaces available?
Get the best return from your online media buy! We'll help you maximize
your campaign's effectiveness with the package that suits your goals.
From content sponsorships to banner ads, we are always open to finding the
right solutions for your advertising needs.
Online Advertising Available
· Banner -- 468x60 pixels
· Skyscraper -- 125x615 pixels
· Micro-button -- 88x31 pixels
· Button -- 120x60 pixels
· Tile -- 125x125 pixels
Newsletter Advertising Available
StreetAuthority Investor Update -- This newsletter is published
weekly and is delivered to roughly 100,000 individuals who are keenly interested
in financial products. We have two advertising spots available (one TOP
spot and one MIDDLE spot) in each issue. Please visit our Advertising
page for more information.
Please Note: All online advertising hyperlinks MUST allow our users to return
to the StreetAuthority web site via their browsers' "BACK" button.
Business Development
I am interested in partnering with StreetAuthority in some way, what
should I do?
To advertise in our newsletters or on our web site, please visit our Advertising
page. To sign up for our affiliate program, please visit our Affiliates
page. To arrange a different relationship between your business and StreetAuthority,
please contact us. In your message, please
indicate the type of deal you would like to negotiate and include a note about
when and where you would like to be contacted.
Contact
Us
My question was not answered above, how can I contact StreetAuthority?
If you were not able to find an answer to your
question on this page, then feel free to contact us. You can do so by
visiting our Contact Us page.
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|
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